Established with the mission of introducing computer in Turkey and sharing the knowledge of state of art technologies, Bilkom’s technologic infrastructure comes into existence in paralel with its mission. To keep pace with advance technologies and to stay a step ahead of all new technology users, Bilkom collaborates with the top solution partners and the best consultants.
At Bilkom, all processes are continued on SAP basis. All selling and buying processes are tracked on electronic environment. Thanks to the IT infrastructure investments, the technical team is able to keep individual tracks of each customers and service terms. Portals and comparable structures used by Bilkom business partners and employees, and the superior IT infrastructure are equipped with state of art devices developed to be zestfully good, safe, sound and coherent. Practical solutions such as the electronical data flow, which enables employees to spend less time, business trips and company expenses to be approved and accounted through the system, the annual leaves to be planned as of the beginning of the year and to be concluded through process-based deputies, increase employee satisfaction and keep approval processes under control.
Each Bilkom employee uses Apple products, conducts their businesses on Mac computers. Virtual meetings take place on the Adobe Connect platform.
In addition to preserving and archiving the important data in the employees’ and the company’s possession in the best way, continuous improvement and helping to improve are included among Bilkom’s principles. Process-based projects conducted in the IT department either by Bilkom’s inhouse IT team or by outsourcing are devised for the improvement of the present processes or the development of new business processes. Thereby, a major part of the projects are conceptualized and listed in order of priority and importance to be concluded in the best way and in due time. Likewise, with the configuration of SAP integration of data warehouses and reporting modules, these processes can be tracked through iPad and iPhone mobile devices at Bilkom.
In a nutshell, Bilkom maintains corporate efficiency in the maximum level by using the product and service quality and the effective solutions offered to the customers also in its own IT infrastructure and system.